Is cheaper better?

We had a gentleman that normally cuts his own hair or go to a chain shop for the 5.99 price. He was very pleased with his service as well as the haircut he received at Urban Kutz. When he found out the 20.00 price he was very shocked. According to him it was extremely high as he had not been to a REAL BARBERSHOP in 20 years. We explained to him that our price was the normal market rate and if he would have gone to any other barbershop it would have been the same or in that range. He admitted that the haircut was much better than his DIY cut and much much better than the chain cut. This is a prime example of you get what you pay for. We could not understand why he was in shock because nothing is the same price as it was twenty years ago . It is easy to understand a person going the cheap route on some things but not on your appearance .People work hard for their money and should definitely show it in how they look. We do realize that a REAL professional haircut is a luxury and not a necessity and many people can not afford it. This is why they have barber colleges which is what we suggest over going to a chain shop. It is a  toss up on you getting a good cut but our money would go on a barber student in a bet.Chain shops ONLY HIRE STYLISTS NOT BARBERS that give you exactly what you pay for. We always look forward to seeing the people that rush in to Urban Kutz Barbershop after the chain shop has gave them a botch job. So is cheaper better?